Get Students Out of Line by Using Online Forms and Workflow

Thursday, January 29, 2015 | 4:00PM–4:45PM | Marina Ballroom D
Session Type: Professional Development
Learn strategies that campuses are using to shift student processes online. Students standing in line on a campus indicates an opportunity for dramatic process improvement. Discuss how to create sustainable processes that allow students to submit required information from any location and device, route to the appropriate persons on campus, and complete the tasks, while providing relevant notifications. Examine strategies to collaborate with end users to develop online forms and workflow while enhancing service delivery for students.


OUTCOMES: Explore ways to identify student and administrative processes that should be transitioned online * List effective ways to collaborate with your end users in developing these processes * Define technical solutions to your student process challenges

Presenters

  • Dan Johannsson

    Web Applications and Software Development Lead, Northwestern University

  • Ben Quillian

    Deputy CIO, California State Polytechnic University, Pomona