Not the Same Old Cup of Joe: Project Success via Relationship Cultivation

Leveraging the success at our institutions, we will detail a new method of "project management" that will increase information systems (IS) partnership across campus, maximize resource utilization, lower costs for implementation, and increase productivity and end-user satisfaction with completed projects. Participants will learn how to provide guidance to functional users by partnering with them and focusing on becoming end-user advocates, which leads to increased satisfaction with the end result. Using ASU's partnership with Starbucks College Achievement Plan as an example, attendees will discover their role in providing timely and actionable information to stakeholders as a way to support decision making in a nimble but consistent framework.

OUTCOMES: Discover partner-based relationship models to influence decision making and reach institutional goals * Develop project management strategies that influence business results and provide guidance to administrators and functional users * Determine a decision-making framework based on key performance metrics