Adam Finlayson
Functional Solutions Manager,
Northwestern University
Transforming IT Infrastructure to Become the "Provider of Choice" for Your Campus
Wednesday, January 28, 2015 | 2:00PM–3:00PM | Cardiff/Carlsbad
Session Type:
Professional Development
In this session, we will discuss aspects of IT transformation that enable a robust, nimble, and customer-centric IT infrastructure. Topics will include enabling the business, reducing IT-related costs, and increasing IT operational efficiencies by growing the adoption of centralized services and increased campus partnerships. These goals boil down to becoming the "service broker of choice" for both on- and off-premises infrastructure services and reaping the benefits of enhanced centralization.
OUTCOMES: Discuss strategies to achieve the goal of becoming the broker of choice * Define ways to renovate the IT core and standardize processes * Describe possibilities to consolidate operational areas and reinvest in additional technologies
