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Relationships and Communication
Successful CIOs and CISOs understand the importance of communication, collaboration, and collegiality in higher education. They build and sustain relationships throughout the institution, as well as with their peers at other institutions, to identify IT priorities, garner needed resources, and lead change. They must have a firm grasp not only on their own units but also on the diverse departments and roles across the university (e.g., academic affairs, finance, admissions/recruiting, marketing, development/alumni relations, student affairs, institutional research, and more). We will discuss leadership responsibilities and broad institutional issues across non-IT areas and explore the intersections and opportunities presented by leveraging relationships.
Objectives:- Consider how to translate and present technical information so that it resonates with nontechnical constituencies including students, faculty, staff, and administration
- Identify means to cultivate effective working relationships at your institution and beyond