Communications Practice and Style: How to Cultivate Better Organizational Messaging

Monday, March 13, 2017 | 10:00AM–12:15PM | Oregon Ballroom I, Ballroom Level
Session Type: General Session
Being a successful manager requires effective communication in how you convey written and verbal information and how you build constituent relationships about IT services across the higher education community.


OUTCOMES: Understand why communication style is an important component of effective management and how styles can adapt in order to maximize effectiveness * Incorporate listening and telling as strategies for effective verbal communication * Identify modes of communication that are most effective for a campus environment

Presenters

  • Patrick O'Sullivan

    Director, Center for Teaching, Learning & Technology, California Polytechnic State University, San Luis Obispo