Tuesday, January 28 | 11:00AM–12:30PM | Abbey Room
Session Type:
EDUCAUSE Major Initiatives
Communication is a vital part of your success as an IT manager, helping not only to inform the university community about IT services and plans but also to build relationships with key constituencies.
Objectives:
Incorporate listening and telling as strategies for effective communication
Practice the tailoring of message to an audience for maximum impact
Identify modes of communication that are most effective for a campus environment
Define and incorporate principles of good written communication
Develop communication plans for complex projects
Presenters
Jeff Overholtzer
Director of Project Management and Planning, Mary Baldwin University