Organizational Communication

Tuesday, January 28 | 11:00AM–12:30PM | Abbey Room
Session Type: EDUCAUSE Major Initiatives
Communication is a vital part of your success as an IT manager, helping not only to inform the university community about IT services and plans but also to build relationships with key constituencies.


  • Incorporate listening and telling as strategies for effective communication
  • Practice the tailoring of message to an audience for maximum impact
  • Identify modes of communication that are most effective for a campus environment
  • Define and incorporate principles of good written communication
  • Develop communication plans for complex projects


  • Jeff Overholtzer

    Director of Project Management and Planning, Mary Baldwin University