Be the Bridge You Want to See in the World: Communicating across Styles and Organizations

Being a successful manager requires effective communication not only to inform the university community about IT services and plans but also to build relationships with key constituents and to work effectively with employees. Learn the fundamentals of communication and understand why adapting communication styles is an important component of effective management.

• Identify your primary and secondary communication styles
• Describe how those with communication styles different from yours might interpret how you communicate
• Devise effective ways to communicate with those with other styles