David Sherry
Chief Information Security Officer,
Princeton University
Difficult Dialogues
Tuesday, July 23, 2019 | 3:30PM–4:30PM MT | Grand Ballroom B, second level
Session Type:
General Session
For many managers, having difficult conversations, be it with a direct report, a colleague, or even with someone in authority, is not always easy and could adversely impact team dynamics. These conversations are often emotionally charged and involve high stakes, so it is important for managers to enter into these dialogues armed with skills and strategies that can facilitate conversation and a path forward.
Session Outcomes:- Learn how to speak and be heard and encourage others to do the same
- Develop skills and strategies to remain calm under pressure and diffuse tense situations
- Create an environment to make it safe to talk about anything
