Stakeholder Management: The Game

Tuesday, January 28, 2020 | 8:00AM–9:30AM CT | Esplanade Room, 1st Floor Meeting Rooms
Session Type: General Session

Higher education technology managers face the challenge of balancing the competing demands of diverse stakeholders with the limited resources available to accomplish their mission. In a simulation exercise, you will explore the challenge of working with faculty, administrators, students, and technologists to meet institutional goals.


Learning Outcomes:
  • Explore the principles of effective relationship management
  • Identify the objectives and motivators for different higher education stakeholder groups
  • Assess competing demands against the organization and institutional missions and develop solutions that achieve organizational objectives within financial, HR, and time constraints

Presenters

  • Gayleen Gray

    Associate Vice President and CTO, McMaster University
  • Jared Johnson

    AVP, Academic Technology & Customer Experience, The George Washington University