By the end of this competency, you will be able to:

• Analyze different communication styles
• Use active listening to communicate effectively with others
• Prepare for a presentation using industry best practices
• Practice communicating in difficult workplace situations
• Use techniques to manage workplace conflict

By the end of this competency, you will be able to:

• Discuss the common elements of projects
• Analyze the benefits of different project management approaches
• Identify key stakeholders for projects in higher education
• Analyze best practices for ensuring the success of projects
• Assess the importance of team dynamics on project success
• Identify strategies for maximizing productivity and efficiency

By the end of this competency, you will be able to:

• Examine planning approaches to budgeting
• Assess key components of cost estimating
• Identify common sources of funding in higher education
• Use budget management techniques to justify changes to funding levels
• Identify critical sources of data related to institutional budget management

By the end of this competency, you will be able to:

• Assess hiring and recruitment practices to maximize a talented and diverse workforce
• Identify strategies to maximize workplace motivation and engagement
• Create effective performance goals
• Use continuous feedback and coaching to conduct performance evaluations
• Examine the importance of employee retention at higher learning institutions

By the end of this competency, you will be able to:

• Identify characteristics and traits of effective leaders
• Discuss essential leadership principles for aspiring leaders
• Analyze different leadership styles to promote a growth mindset
• Assess ethical frameworks for making managerial decisions
• Use leadership skills to successfully navigate organizational change