Online Quality Assurance: A Tale of Two Cal State Universities and Quality Matters

Quality in online education continues to challenge higher education. In this session, the presenters will discuss the different components of quality in online higher education and how they addressed the different components that constitute quality at their own institutions. The Quality Matters program will be highlighted during this session. Participants will have the opportunity to share their current initiatives, processes, or plans to address quality in their online programs.

Learning Objectives:
* Explain the different components of online quality assurance
* Describe the Quality Matters program and its impact on two subscribing institutions
* Discuss strategies implemented at your institution to address the quality framework