The Future Vision of Help Desk Management
Tuesday, February 10 | 4:15PM–5:00PM | Laguna, Fourth Floor
Session Type: Professional Development
GlobalViewer Enterprise is Extron's server-based software for campus-wide scheduling, monitoring, and help-desk functionality for classroom presentation technology currently deployed at over 300 colleges and universities in the United States and Canada. Our User Experience Group is conducting research to improve alerting, reporting, and analytics. This facilitated session will explore trends and the vision required by campus technology leaders to support and manage next-generation technology-enabled classrooms.