Bells and Whistles or True Change? Demonstrating Impact

How do educational development/teaching and learning centers go beyond measuring participation and satisfaction of programs and services to measuring institutional impact? In this session, we will address the challenges centers have experienced in determining how to conduct an impact study. Through the presentation of three different approaches, we will discuss the benefits and challenges of each approach and determine which one may fit your institutional structure and culture.

Outcomes: Compare and contrast methods of gathering, analyzing, and presenting data * Discuss the benefits and challenges of measuring the impact of educational development centers or units * Gain access to at least 2 freely available evaluation resources