Shifting the Mission from Assisting to Empowering Online Faculty

How do you shift the focus of an e-learning center from assistance to empowerment? As the number of online courses grows, providing full-service support becomes a challenge. Our center initiated a strategic plan aimed at increasing faculty development opportunities for faculty teaching online courses in an effort to lessen the reliance on individualized support from course production staff. Share how your institution is retaining quality while scaling as we share lessons learned in this shift.

Outcomes: Reflect on changes in online course development support services at your institution * Respond to concerns from faculty and staff when the strategic plan forces a change in culture * Identify possible strategies for increasing the efficiency and quality of online course development without increasing budget