Measuring What We Value: Tools That Capture Faculty Engagement and Development

Thursday, April 03 | 2:25PM–2:45PM
Session Type: Professional Development

Monitoring faculty engagement and development has always been a challenge for many teaching and learning centers (TLCs). In recent years, a number of technologies have made it possible to better record faculty activities, such as engaging in professional development and interacting with TLCs. This session will showcase how the Center for Teaching, Learning, and Assessment and its Office of Innovative Teaching and Technology at Azusa Pacific University leverage Activity Insight and Zendesk to systematically measure faculty engagement and development in their professional roles as faculty.

Outcomes: Learn how Activity Insight can be used to record faculty professional accomplishments and activities * Learn how Zendesk can be used to track faculty requests for technical support and pedagogical consultations/training * Consider how similar systems might be used on your campus


  • Mike Truong

    Digital Learning Architect, Azusa Pacific University

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