Georgetown 360: Transforming the Higher Ed Experience

Come learn how Georgetown University is using a student-faculty relationship management system to transform the higher education experience by empowering students and alumni to form deeper connections with faculty and advisors. Hear the vision behind the strategy of lifelong engagement and how the team built support for this transformative project.

Outcomes: Learn how to capture user requirements (students, faculty, alumni) and meet their needs to ensure system adoption * Learn how to keep constituents engaged and ensure adoption of this cutting-edge capability * Get tips for engaging key stakeholders in design, testing, and rollout to minimize impacts of change management