Ensuring adequate IT staffing capacity and retention has endured as one of the EDUCAUSE Top 10 IT Issues for five consecutive years. Evolving models for IT service delivery, institution-wide budget challenges, external competition for talent, and suboptimal diversity of hiring pools are just a few of the IT workforce challenges. How do we hire and retain good employees? What factors contribute to IT staff asking themselves should I stay or should I go? This session uses recent findings from an ECAR survey of the higher education workforce and community expertise to unpack what matters most in creating and maintaining a happy, healthy, agile, and productive IT workforce.
Presenters
Eden Dahlstrom
Vice President, EDUCAUSE
Jeffrey Pomerantz
Associate Professor of Practice, Simmons University