Tom Lamy
Information Technologist II,
University of New Hampshire
Leveraging Help Desk Infrastructure to Support Faculty Development
Wednesday, March 21, 2007 | 3:40PM–4:30PM | Meeting Room E, Level 3
Session Type:
Professional Development
Help desk infrastructure is routinely used to support the core technology needs of faculty. At UNH, we are leveraging that infrastructure to support faculty development as well. In addition to outlining our process and workflow, we will give recommendations for implementing the model on other campuses.
