Doing More with Less: Student Worker Support

Tuesday, March 29, 2011 | 9:30AM–10:20AM | Room 553
Session Type: Professional Development
In the current campus setting we are constantly being tasked to do more with less. One of the biggest issues is the lack of full-time staff and what to do when there simply aren't enough resources. Quinnipiac University, which has a ratio of 1,000 students to one full-time support staff, has been using its student workforce for the past nine years to maintain a high level of customer service and support. This session will focus on the daily activities and administration behind such a student workforce in a panel discussion format.

Presenters

  • Rick Brownell

    Director of Operations and Technology, School of Computing and Engineering, Quinnipiac University

  • Brooke Eder

    Computer Support Specialist, Boston University

  • Bridget Garrity

  • Bill Murphy

Resources & Downloads

STAR Handbook
304 KB, PDF
Uploaded on 04/12/2011
Doing More with Less Distro.pptx
2 MB, Powerpoint Slides
Uploaded on 04/12/2011