Delivering Engaging and Informative Web-Based Training

Commercial software and service provider markets have been using webinars as a means to communicate with customers and provide distance training programs. While ubiquitous, webinars have yet to make much movement within institutions of higher education, particularly within IT. IT organizations can deliver both cost-effective and highly engaging training and informational sessions using the webinar format. After attending this session, attendees will be able to identify best practices for training design and facilitation and select tools within web conference solutions that can enhance both design and facilitation choices.