Modernizing for Impact: Building a Future-Ready IT Foundation for Campus Success

Tuesday, March 10, 2026 | 2:00PM–2:45PM ET | Room 552 AB
Session Type: Breakout Session
Delivery Format: Presentation/Panel Session
At the University of Massachusetts, our IT teams are navigating the same realities facing campuses everywhere: tight budgets, evolving security demands, and the growing expectation for seamless, student-centered digital experiences. Meeting these challenges means rethinking how systems work together across departments and campuses. In this session, we’ll share how we are consolidating legacy tools for forms, document management, eSignatures, and workflow into one unified, integration-ready platform. The result: fewer systems to maintain, stronger data security, and more time to focus on what really matters: student and institutional success. Join us to explore practical steps for evaluating your current technology environment, building support for modernization, and mapping a path toward a more connected, efficient IT ecosystem.

Presenters

  • Rob Baker

    Director, CRM and Digital Experience, University of Massachusetts Central Office

  • Lori Halligan

    Senior Account Executive, Softdocs Inc

  • Matthew Reader

    Program Manager, University of Massachusetts Central Office

Resources & Downloads

  • PDF version of PPT 1

    Updated on 3/10/2026