Transforming Administrative Services through a Lean Philosophy
Miami University is using Lean to empower employees to transform operations. We will discuss the role of training and development in building employee-led teams and IT services' role in the transformation, which has resulted in hundreds of process improvement teams that have delivered over $18M in annual improvements.
Assoc. VP for HR, Miami University
David CreamerVP for Finance & Business Svcs & Treasurer, Miami University
Alfred RyanDirector, Lean Initiatives, Miami University