Politics 101

Wednesday, May 24, 2006 | 8:00PM–8:00PM
Session Type: Resources
When the IT provider meets with the IT consumer, sometimes confusion ensues about what each party does, resulting in situations where communication becomes critical to ensuring that the right level of services are delivered to meet the user's needs. Various scenarios will demonstrate how to overcome communication barriers that arise when meeting people who have different backgrounds and roles in the institution.

Presenters

  • Dave Lambert

  • Dan Updegrove

    Consultant, Updegrove & Associates