Mark Roman
Managing Partner,
Info-Tech Research Group
The Five Processes for IT Transformation
Tuesday, May 17, 2011 | 12:00PM–12:50PM
Session Type:
ENT11
A series of simple but powerful processes are needed to transform an information systems department into an effective and efficient organization. Five processes—governance, planning, project management, service delivery, and rationalization—work together to form an integrated method for improving the quality, service, performance, and capacity of an information systems organization.