Balanced Assessment: Where Are We? Where Are We Going?

Wednesday, March 21 | 3:40PM–4:30PM | Meeting Room C, Level 3
Session Type: Professional Development
How do we use assessment practices to create effective teams and processes in instructional technology? To balance service load and service quality? Predict service needs and trends? We propose a model that combines assessment based on user experiences with an assessment of our internal processes to answer these questions at Hamilton College.


  • Janet Oppedisano

    LITS Director of Academic Digital Initiatives, Hamilton College
  • Maureen Scoones

    Associate Director, LITS Finance & Resources, Hamilton College

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