To Wiki or Not to Wiki? Harnessing Collaborative Technology for More Effective Training and Documentation
Monday, March 19 | 9:30PM–9:30PM
Session Type: Resources
Many new collaborative technologies are available-how do you pick the right one for you? Learn how Brown University uses a documentation wiki to solve publishing, updating, collaborative, and QA challenges with both training and support documentation, while simultaneously addressing the desire to reduce overhead costs.