All You Ever Wanted to Know About Implementing a Help Desk Ticketing System But Were Afraid to Ask

Wednesday, March 12 | 9:30AM–10:20AM | Room 552 B
Session Type: Professional Development
This session will cover how Massachusetts College of Art and Design implemented a new help desk ticketing system. Come hear what we learned and how we made it succeed.


  • Matt Maderos

    Associate Director, Client Services, Boston University

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