Hiring, Training, and Retaining Help Desk and ResNet Student Staff

Tuesday, March 11 | 2:40PM–3:30PM | Room 552 B
Session Type: Professional Development
Due to service demands, we often expect our ResNet and student staff to perform miracles. This panel discussion will explore and compare solutions from three different institutions to training, retaining, and providing growth opportunities for student workers while meeting or exceeding service-level expectations.


  • Dan Marini

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