So You Want a New System?

Tuesday, March 10 | 4:00PM–4:50PM | Room 552 A
Session Type: Professional Development
In general, service owners just want the system that meets their needs, and discussions with IT about integration, support hosts, and total cost of ownership are adversarial. The presenters will show how Simmons reframed these issues in terms of goals common to the service providers and the IT department.


  • Kim Brookes

Resources & Downloads