The New Help Desk: Resolving Any Issue, Anywhere, Anytime

Tuesday, March 13 | 5:30PM–6:20PM | Room 553
Session Type: NC12
In this session, the CIO of Georgia College will detail the success of delivering IT support services 24/7 to thousands of users in distributed locations, as well as the qualitative benefits of leveraging remote support technology.


  • James Carlisle

    Director of Enterprise Applications, Georgia College & State University