Gain Control and Improve Results by Effectively Coordinating Projects, Portfolios, Resources, and Services

Institutions are being called upon to do more with less, managing tight resource constraints and slashed budgets across projects, change management, service desk work and just keeping the lights on. In this presentation, we will discuss how higher education•tested methodologies and tools can enable IT leadership to make more confident decisions and improve outcomes by understanding the "big picture" comprised of projects, resources, operational work, and the service desk.