NERCOMP Annual Conference
Proceedings
Creating the T-Shaped Professional: The IT Academy at Harvard

Creating the T-Shaped Professional: The IT Academy at Harvard

The IT Academy is Harvard's first-ever professional development program specifically designed for IT staff members and managers. It is a one-stop shop for acquiring relevant and transferable skills while building excellence in specific fields of expertise. The goal of the academy is to help IT staff across the university excel as broader, T-shaped professionals with the ability to collaborate and innovate across disciplines (the horizontal bar) and deep knowledge in at least one area of interest (the vertical bar). This session will cover the development and goals and provide an overview of the academy, highlighting one of its flagship courses, Service Mindset Foundations.

Outcomes: Understand the development and implementation of an IT Academy * Recognize the pitfalls and learnings from Harvard's experience * Learn about a T-shaped IT professional and the service mind-set curriculum and how they benefit staff

Presenters

Nicole Breen

Director of HR for IT and Financial Administration, Harvard University
Dennis Churchman

Director, Human Resources Development, Information Technology, Harvard Business School, Harvard Business School
Deirdre O'Shea

Training Program Manager, Harvard University
Patty St. Amand

Senior Human Resources Consultant, Harvard University