AI for Higher Education Staff is an engaging online program designed for higher education professionals who want to build confidence using AI in practical, job-relevant ways. The program introduces foundational AI concepts and explores how AI can support administrative work, project coordination, workflow automation, and data management learning, and professional growth while keeping human judgment, accountability, and relationships at the center.
Through a combination of asynchronous modules and live discussion sessions, participants will explore real-world applications of AI, experiment with tools in low-stakes ways, and learn strategies for integrating AI into daily workflows. Live sessions provide opportunities to share experiences, discuss emerging questions, and learn from peers across roles and departments.
Whether participants are new to AI or have some prior experience, the program encourages learners to start where they are, build comfort through experimentation, and develop a thoughtful, evolving approach to working with AI. The program includes five modules and four live sessions and takes approximately 5–6 hours to complete.
NOTE: Participants will have access to the program for 1 year.
Learning Goals
- Collaborate effectively with AI tools by applying human judgment, context, and accountability to AI-supported tasks and decisions.
- Experiment with AI tools by trying, refining, and iterating on use cases without expecting perfect results.
- Learn from AI outputs that miss the mark by reflecting on what worked, what didn’t, and how to adjust.
- Navigate uncertainty around AI use by making informed decisions even when tools, information, or expectations are still evolving.
- Identify job-related tasks where AI can provide support while recognizing when human judgment is essential.
- Build an adaptable personal AI toolkit that aligns with individual roles, responsibilities, and workplace contexts.
- Exchange ideas with peers about opportunities, constraints, and experiences using AI across diverse higher education environments.
Duration
The 2-week online program includes 5 modules and takes a minimum of 5–6 hours to complete.
Who Should Attend?
Staff exploring how to use AI to enhance their daily work and the work of their teams.
Delivery
This online learning experience includes live discussions and supports application and networking.
Engagement
Successful completers receive the AI for Higher Education Staff digital microcredential.
Modules
This module equips participants with practical knowledge of AI while establishing a growth-oriented mindset for working with emerging technology. Participants will learn AI capabilities and limitations and have opportunities to try concepts in low-stakes ways, building comfort with experimentation, iteration, and Human + AI collaboration.
This module expands participants’ views of what AI can support while developing transferable skills for evaluating new tools as they emerge. Participants will explore AI tools across modalities, using experimentation and human judgment to curate an AI toolbox that grows with them.
This module equips participants with strategies to integrate AI into administrative processes while maintaining appropriate human oversight. Participants will design Human + AI workflows that preserve accountability, with realistic expectations that initial implementations may require adjustment.
This module examines how AI can support project planning and coordination without replacing human leadership or relationships. Participants will leverage AI as a collaborative partner for planning and communication while keeping human judgment, trust, and ownership at the center of project success.
This module brings together learning to support a thoughtful, future-ready approach to working with AI. Participants will be provided with frameworks and tools to develop a responsible, transparent, and human-led AI practice that empowers their work and supports continued learning as AI tools and expectations evolve.
Earn the Microcredential
You can earn the AI for Higher Education Staff microcredential by completing five tasks (one per module). Each of these tasks is related to the module content and will help you make connections between what you are learning and how you can use AI in your work.
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