Bringing It All Together: Student IT, Residence, and Lab Support

Tuesday, October 18, 2005 | 9:00PM–9:00PM
Session Type: Resources
Having to juggle an exponential growth of IT support demands ranging from student issues to residence network access and monitoring to multiple-campus support made clear the need for an accessible, expandable, reliable, and all-inclusive tool to manage these demands. Find out how Seneca handled the challenge of bringing it all together into a one-stop utility aptly named TrackITT (Information Technology and Telecommunications).

Presenters

  • Sean Bababeigi

    Software Developer / System Support Specialist, Seneca Polytechnic

  • Louis Koutsovitis

  • Clare Vozza

    Assoc Dir Learning Org Dev, Seneca Polytechnic