Developing Effective Production Turnover Procedures
Wednesday, October 19 | 5:55PM–7:10PM | Exhibit Hall WB1, Table 05
Session Type:
Professional Development
The University of Connecticut Information Technology Services department has implemented new production turnover procedures in the areas of testing, notification, documentation, and support. This presentation will discuss the new procedures, the process used in developing these procedures, their implementation, and the metrics used in evaluating their effectiveness.
