Improving Customer Service Through the Use of Emerging Technologies

Tuesday, October 18 | 9:00PM–9:00PM
Session Type: Resources
Camden County College took advantage of emerging technologies in the design of its new technology center. Unobtrusive student safety measures are now a part of all renovations and new construction. VoIP telephony that will allow an interface to the Colleague student system, wireless WebAdvisor student control stations, and the use of SMART technology during student orientations will be discussed.

Presenters

  • Susan Bowen

    Vice President, Chief Campus Operations Officer, Durham Technical Community College
  • Sharon Wedington

    Associate Vice President, Enrollment and Student Services, Camden County College