Dawn Colonese
Sr. Service Management Specialist,
Yale University
Supporting the Mobile User
Wednesday, October 19, 2005 | 12:40PM–1:30PM | Meeting Room W300
Technology has evolved to let people work from anywhere and from nearly any device. Unfortunately, the support for remote access has not kept pace. This session will outline Yale Medical School's service-level agreement, as well as the technology we use to support non-standard computing devices.
Presenters
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John Guidone
Project Manager, Yale University