Training Matrix: An Organizational Approach to Developing Your Staff

Tuesday, October 18 | 9:00p.m. - 9:00p.m.
Session Type: Resources
As technology changes, training staff is vital to supporting your customers and maintaining good employees. At Rice University, the training matrix evolved from a team of diverse staff who worked to define core competencies for each IT job. A visual tool, the matrix also promotes cross-training and personal growth.

Speakers

  • Diane Butler

    Associate Vice President, Rice University
  • Terrence Graham

    Manager - Learning Spaces, Rice University