Cathy O'Bryan
Chief Executive Officer,
Unizin, Ltd.
IT Support Analytics Means Better Decisions
Thursday, November 08, 2012 | 5:30PM–6:20PM
Session Type:
E122
This session will address how higher education institutions can use data strategically and how they can use service management solutions to get results efficiently, make quicker and better informed decisions, and better align IT and business objectives.
Moderator: Sondra Smith, Director, Analytics Outreach and Education, EDUCAUSE
