New Technology Service Models for Community Engagement

Tuesday, September 30, 2014 | 2:30PM–3:30PM | West Hall A3-4
Session Type: Professional Development

The goal of the session is to highlight the use of a technology and support model that exemplifies the goals of the community partners alongside UNO partners. We will share best practices of the direct support model that scales the technology from small issues to large-scale multimedia devices.


OUTCOMES: Learn how improved technology service and support model improves student engagement and support * Investigate synergies of housing community partners on campus * Learn about our new direct technology support model and how it impacts the IT organization and improves the value of community partners

Presenters

  • Bob Goeman

    Executive Director, Client Services, University of Nebraska at Omaha
  • Matt Morton

    Assistant Vice President & Chief Information Security Officer, University of Chicago

Resources & Downloads