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Rhian Davies
Head of PMO,
University of Edinburgh
Learn how we improved our delivery of IT change by transforming relationships into effective partnerships across the institution. We will explore how these changes led to a more productive use of resources, how they reduced the risk of project failure, and what they meant for our business partner.
Outcomes: Understand the importance of partnership in delivering IT change * Identify key behaviors essential to building trust * Describe how changing your language can change your relationship