Matt McNaney
IT Manager IAM,
Appalachian State University
From Complexity to Control: Appalachian State’s Real-World IAM Rollout with Moran and Bravura
Wednesday, November 12, 2025 | 11:00AM–11:45AM ET
Session Type:
Breakout Session
Delivery Format:
Industry Insights
Has your IAM project stalled at planning? Learn how Appalachian State actually pulled it off. In this session, we’ll walk through how Appalachian State University, guided by Moran Technology Consulting and powered by Bravura Security, tackled IAM modernization in a hybrid environment. They replaced legacy systems, rolled out self-service tools like password reset and DUO MFA, and reduced help desk tickets while tightening compliance. We’ll highlight key milestones from Phase 2, like first-time login, audit improvements, and operational wins across Banner, Google, DUO, and LDAP, and share lessons others can learn from the journey. Takeaways would include: -How to phase IAM rollout without major disruption -What integrations moved the needle -How self-service improved both UX and security -Where other schools can start (or restart)
