Who Owns What? A Shared-Ownership Model for Cloud Transformation

Thursday, October 15, 2026 | 2:00PM–2:40PM ET
Session Type: Breakout Session
Delivery Format: Live Session
Cloud transformation stalls when institutions leave decision rights, service ownership, and post-go-live support implicit. Using an anonymized midsized public institution modernization case, institutional and partner panelists will walk attendees through a five-stage shared-ownership model: governance, readiness, go-live, hypercare, and reinforcement, and show how explicit handoffs reduced escalation delays, support confusion, and adoption risk.

Presenters

  • Stephanie Galo

    IT Project Manager & Business Analyst, Brooklyn Law School

  • Chris Moloney

    Director, Strategy, Innovation and Delivery Excellence, Ellucian

  • Carrie Rachal

    Solutions Specialist, Ellucian

  • Colette Rodgers

    Vice President of Operations, Brooklyn Law School