Effective Tools to Manage a Diverse IT Department

Monday, March 12 | 4:30PM–5:15PM | King Arthur's Court/Third Floor
Session Type: Professional Development
What tools can be put in place to measure whether you are effectively and efficiently running your IT department? What are your employees working on? How efficient are they? Are your customers happy? Where are the bottlenecks? This session will describe what effect the implementation of time reporting, dashboard management, and project management had on the IT department at USD.


  • Roberta Ambur

  • Jeff Chatham

Resources & Downloads