This year's theme was "Strategic Collaboration Is the Competitive Advantage: Leading, Understanding, and Building the Collaborative Community." Whether focused on administrative services, information resources, teaching and learning, technology infrastructure, or management, participants benefited from hearing from innovators and forward thinkers about current and emerging best practices in higher education information services, connecting with others in similar positions to exchange experiences and explore ways to tackle common challenges, and learning about what's going on in the profession and at the institutions in their area.