Instant Messaging: Are We 2.0 Yet?

Thursday, February 22 | 2:30PM–3:30PM | Atrium - 1st Floor
Session Type: Professional Development
During the summer of 2006, Reference and Digital Library Services departments of the Oklahoma State University Libraries started discussions about implementing an instant messaging service. This presentation will provide a brief history of that decision process and the choice of software and training for librarians. Advertising, successes, and issues/solutions will be presented.