Effective Strategies in Supporting a Campus Through Major Technology Initiatives

Wednesday, January 07 | 5:45PM–6:30PM | Commonwealth Hall B (second floor)
Session Type: Professional Development
This session will present the strategies used, lessons learned, and results achieved when the technology support organizations at two campuses undertook two major technology initiatives. It will explore the process of identifying a need, understanding the possible solutions and their implications, engaging the community, gaining acceptance, training faculty and staff, and supporting the new technology.


  • Karen Kral

  • Nancy O'Laughlin

    LMS Support Manager, University of Delaware
  • Amy Pearlman

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