The Humanity and Humility of Supporting a Learning Management System: A System Administrator Perspective

Thursday, January 08 | 2:30PM–3:30PM | Commonwealth Foyer (second floor)
Session Type: Professional Development
In order to comply with university policies and satisfy college-level business rules, the University of Maryland adopted a distributed support model for its mission-critical learning management system. This presentation will discuss the technical, social, and communication strategies used to develop our distributed support model.

Presenters

  • Akilah Jackson

    IT Coordinator, University of Maryland

Resources & Downloads

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