True Costs of a “Free” E-Mail Solution

Thursday, January 14 | 11:45AM–12:30PM | Harborside Ballroom E
Session Type: Professional Development
Technology initiatives never come without costs, and free “cloud”-based e-mail implementations are no exception. When Duquesne University made the decision to move student e-mail to the no-cost Microsoft Outlook Live solution, seamless integration with Duquesne's complex enterprise computing environment involved significant challenges that resulted in unforeseen costs. Attend this session to learn about important considerations to take into account that will help you execute a smooth transition to Microsoft Outlook Live.


  • Brian Abercrombie

  • Melissa Jackman

    Assistant Director, Service Management Office, Duquesne University