This year's conference, "The Ever-Evolving Role of IT," explored the creative, effective, and sustainable ways that the higher education IT community is transforming infrastructure, enterprise services, and teaching and learning while coping with financial challenges. It has never been more important for us to provide reliable, efficient, and timely IT solutions while effectively and transparently communicating what we're doing for customers. This conference provided real-world examples, insights, and discussions regarding ways to succeed within the educational environment.